Putting your numbers to work.

Privacy Policy

Last updated 5 January 2026


Winstone France Limited (referred to as “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, store, and protect personal information when you interact with us, including through our website and in the course of providing professional accounting, tax, and advisory services.


We adhere to the New Zealand Privacy Act 2020 and our professional confidentiality obligations as Chartered Accountants.


This Privacy Policy applies to:

  • visitors to our website;
  • current and former clients;
  • prospective clients; and
  • individuals whose personal information we receive from our clients (for example, directors, shareholders, trustees, beneficiaries, and employees).


By interacting with us or using our website, you acknowledge this Privacy Policy.



Who we are

Winstone France Limited is a New Zealand registered limited liability company.

We operate this website www.winfrance.co.nz and associated pages within this domains.



Information we collect and how we use your information

Information you provide directly

We collect personal information when you:

  • complete online forms;
  • submit enquiry or contact forms;
  • register for events;
  • communicate with us verbally or in writing (including phone, email, and text messaging);
  • engage us to provide professional services.


Types of personal information collected

This may include:

  • name;
  • contact details (email, phone, address);
  • invoicing and billing information; and
  • where relevant to our professional services:

       - financial and accounting information;

       - tax information (including IRD numbers);

       - identification information required for AML/CFT purposes;

       - information relating to trusts, companies, partnerships, and associated persons.


Providing some information is optional; however, failure to provide required information may limit our ability to provide services.


How we use personal information

We use personal information to:

  • communicate with you and respond to enquiries;
  • provide professional accounting, tax, and advisory services;
  • comply with legal, regulatory, and professional obligations;
  • administer, evaluate, and improve our website and services;
  • manage client relationships and internal administration;
  • send client communications and newsletters;
  • send marketing communications where permitted by law or with your consent;
  • deal with complaints or disputes; and
  • consider employment applications.


We rely on consent only where appropriate. In many cases, we collect and use personal information because it is necessary to perform a contract with you, to comply with legal or professional obligations, or for legitimate business purposes.


Website analytics and non-identifiable information

We collect non-identifiable information when you engage with our website, such as: - IP address; - device and browser information; - geo-location data; and - standard web log data.  This information is managed with regular rotational purges.


We use Google Analytics to analyse website usage. Data is aggregated and anonymised, and no individual visitors are identified. Google Analytics and similar tools may involve information being processed outside New Zealand.


Email marketing

We use third-party marketing platforms, including Boma Marketing.


Marketing communications are sent only where permitted under the Unsolicited Electronic Messages Act 2007 or with your consent. You may opt out of marketing communications at any time.



Information sharing and disclosure

We do not sell personal information.


We may disclose personal information to:

  • trusted service providers and software providers;
  • contractors engaged to assist in delivering services;
  • professional advisers or insurers;
  • regulators or government agencies where required by law; and
  • parties involved in business restructuring, merger, or sale.


Some service providers, cloud platforms, or contractors may be located outside New Zealand. Where personal information is disclosed overseas, we take reasonable steps to ensure that the recipient is subject to privacy safeguards comparable to those required under the Privacy Act 2020.



Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.



Storage and security of information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, or disclosure.


Personal information is stored electronically using secure systems operated by us and our service providers. Physical records are stored securely. Access is restricted to authorised employees and contractors.


While we use encryption and other security measures, internet transmission is inherently insecure and we cannot guarantee absolute security of information transmitted online.



Retention of information

We retain personal information only for as long as necessary for the purpose it was collected and to meet legal, tax, and professional obligations. For client records, this is generally a minimum of seven years, unless a longer retention period is required by law.



Privacy breaches

In the event of a privacy breach that is likely to cause serious harm, we will notify affected individuals and the Office of the Privacy Commissioner in accordance with the Privacy Act 2020.



Your rights

You have the right to:

  • request access to personal information we hold about you;
  • request correction of your personal information;
  • request deletion where lawful; and
  • opt out of marketing communications.



If you are not satisfied with our response, you may make a complaint to the Office of the Privacy Commissioner (www.privacy.org.nz).



Children's information

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.



Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be notified via our website or by direct communication where appropriate. Continued interaction with us constitutes acceptance of the updated Privacy Policy.



Contact us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact our office via phone (+64 3 339 8660) or through our  website contact form.